FASTSPRING TECHNICAL INFRASTRUCTURE

AMAZON EC2

FastSpring’s SpringBoard® e-commerce platform utilizes multiple Amazon® EC2 (Elastic Compute Cloud) instances running within a virtual private cloud.

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AMAZON SES

Transactional email is a crucial part of FastSpring’s communications infrastructure, including order fulfillment and other mission-critical notifications. To ensure the highest delivery rate, SpringBoard uses Amazon SES, a highly scalable bulk and transactional email-sending service for businesses and developers.

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AMAZON CLOUDFRONT

Hosting for common assets used in FastSpring stores (such as graphics and CSS) is optimized in the SpringBoard platform using Amazon’s Cloudfront global content delivery networks. This service allows faster page load times for the many FastSpring clients whose stores target a global customer base.

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AMAZON S3

File downloads are hosted using Amazon’s S3® network, allowing secure and redundant storage for the downloadable files purchased within FastSpring stores. This ensures that our store performance never suffers from high-volume download activity.

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OS & SOFTWARE STACK

SpringBoard’s architecture benefits from a sophisticated OS and software stack. Hosted on Linux, SpringBoard is built in Java® 6 and deploys PostgreSQL® databases. Additional technologies deployed include XML, REST APIs and push notifications. Both SpringBoard and client Stores are dynamically deployed to the web using a web standards presentation layer (HTML, CSS and JavaScript) that supports all major browsers.

INDEPENDENT MONITORING

FastSpring uses a 3rd-party monitoring service as a second method of gaining insight into our servers’ and stores’ performance. This piece of our technical infrastructure allows an independent, detailed view of server and store uptime and other statistics. Over the last six months the service has reported uptime including scheduled maintenance of 99.98%.
One important part of this service is geographical testing, showing store performance for multiple locations around the world. It also provides host-independent advanced warning services, along with notification services to cell phones, SMS and email.

GLOBALLY-DISTRIBUTED DNS

We deploy a globally-distributed 3rd-party DNS service with 100% uptime. This service enables enhanced speed of domain lookup and resolution across the globe, with built-in fail-safes for individual DNS nodes. A globally-distributed service for DNS resolution reduces latency, scales for audience size and geography, and provides an additional layer of security for web applications.

FAST AND SECURE TRANSACTION PROCESSING

All FastSpring stores are served securely over HTTPS using a 256-bit encryption certificate provided by Symantec. Dedicated servers handle SSL requests to speed up transaction processing. FastSpring hosted stores are in full compliance with the PCI Data Security Standard, independently verified.

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