FastSpring

citation start FastSpring is definitely the best company I have ever interacted with (note: the best company ever, not just related to e-commerce). citation end
– Ruman Stankov, Triland Inc.

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Codie Finalist 2014 FastSpring
FastSpring Silver Stevie Award 2014
Inc Mag
FastSpring Wins Deloitte Tech Fast 500

The FastSpring Difference

There is dissatisfaction in the software e-commerce industry that FastSpring addresses head-on. Software firms have rightfully complained about unjustified high prices, poor quality customer service for themselves and for their end users, a lack of flexibility and innovation, among other issues.

FastSpring represents a completely fresh alternative to traditional solutions and the traditional laissez-faire attitude toward customer service. We are obsessed with customer-service, we have built our system from a client-centric standpoint – and continue to refine it based overwhelmingly on current client needs and wishes, and we pride ourselves on charging a price in line with the value we provide to clients.

Featured Partners

MailChimp - Email Campaign ManagementCGI Central - Membership ManagementYellow Media GroupAcutrack - CD Backup ProviderPayoneer - Prepaid Mastercard PaymentsCPC Search - PPC Search MarketingApp Bodega - Mac Software PortalSoraco - Quick License ManagerSoftware KeySalesOptima CRM SolutionGameShieldSoftwareShield

Fastspring – Company

News: FastSpring receives 2014 CODiE Finalist award for Best Subscription Management Solution and – for the second year in a row – the prestigious Stevie® Silver Award for Customer Service Department Of The Year

FastSpring offers an innovative e-commerce engine designed to overcome ease of use, customer service, and cost issues that have plagued software e-commerce companies. We employ a customer-driven, iterative and collaborative development process.

View Executive Team

FastSpring's Mission

To offer a highly customizable, flexible e-commerce solution focused on adding value and increasing revenue for clients, while providing the best customer service in the industry.

Company Origins & Growth

FastSpring was founded in 2005 as a partnership of industry veterans with over 40 years experience in the e-commerce software industry, with a vision of bypassing legacy systems, addressing e-commerce customer dissatisfaction and building a robust e-commerce engine with the latest database, transactional and marketing technologies.

Members of the FastSpring team pioneered key segments of previous-generation e-commerce systems, and joined forces to build the next generation system—FastSpring.

FastSpring serves over 2,200 clients worldwide. The company has been profitable since 2009. A leading e-commerce service for the general software industry, FastSpring is also the number one e-commerce service for Mac software publishers.

Recognition & Awards

FastSpring has been awarded by the Codie Awards and the Stevie Awards (for the second year in a row) in 2014. The Codie Awards named FastSpring Finalist in the category of Best Subscription Management Solution. In 2013 and again in 2014, FastSpring received a prestigious Stevie™ Silver Award for Customer Service Department of the Year for companies in the Computer Services & Software category.

FastSpring has ranked among the fastest growing companies in America for the last several years. In 2013, FastSpring was again ranked by Inc. Magazine, Deloitte & Touche, Lead411 and the Pacific Coast Business Times in their annual listings of rising companies.

In 2011, FastSpring was ranked #53 in Inc. Magazine's Inc. 500 list of fastest-growing companies in the US and the #1 fastest-growing company on California's Central Coast by the Pacific Coast Business Times. In that same year, Deloitte & Touche ranked FastSpring the #1 fastest-growing company in the Greater Los Angeles area and #13 in North America (U.S. and Canada).

Reviews

Check out Serchen's FastSpring page for reviews of the company, platform and customer service. You can also view our client testimonials.

Executive Team

Tom Tzakis, CEO

Tom Tzakis, CEOPrior to joining FastSpring, Tom was a co-founder and Managing Partner of Pylon Capital, an entrepreneurial investment firm focused on investing in high growth, technology-enabled service companies. Along the way, he has worked with several start-ups and middle market companies to enhance the service offerings that drive customer satisfaction. Tom was a founding partner of PulSentry, a medical device start-up that develops life-saving patient monitoring systems.

Prior to these entrepreneurial ventures, Tom spent seven years as an investment banker, completing over 50 senior managed transactions in both the public and private markets. Tom received his BBA from the University of Wisconsin, where he was a member of the men's varsity golf team and an Athletic Board Scholar. He earned his MBA with honors from the University of Southern California Marshall School of Business.

Chris Lueck, President

Chris Lueck, PresidentPrior to joining FastSpring, Chris was a co-founder and Managing Partner of Pylon Capital, an entrepreneurial investment firm focused on investing in high growth, technology-enabled service companies. Chris previously managed product development for Nyko Technologies®, the leading video game accessory company in North America. Before Nyko, he was a product engineer at Qualcomm®, where he worked on the development of mobile communications chips, including the world's first 3G communications chip.

Chris holds a BS in Electrical Engineering from the University of Virginia, and an MBA with honors from the University of Southern California Marshall School of Business, where he was a Leadership and Academic Scholar.

Ken White, Co-Founder & SVP Customer Service

Ken White, Co-Founder + SVP Customer Service, FastSpringKen is a entrepreneur who has been involved with a series of successful software ventures. In 1999, his popular EarthTuner Internet Radio software product was acquired by CMGI. As an early investor and member of the founding team at RegSoft®, Ken was Manager of Operations and Business Development where he helped build an e-commerce platform which sold over 5,000 software titles and guided RegSoft through its acquisition by Digital River®. At Digital River, Ken helped design an affiliate sales system for multiple e-commerce platforms. Ken is the Co-Founder of NextUp, producers of popular text-to-speech software products. He received a BS in Electrical Engineering from North Carolina State.

Ryan Dewell, Co-Founder & SVP Software Development

Ryan Dewell, Co-Founder + SVP Software Development, FastSpringPrior to FastSpring, Ryan developed the RegNow® platform, an innovative digital product focused e-commerce system. As system architect and business developer from 1997-2003, Ryan designed and developed one of the first affiliate systems completely integrated with an e-commerce platform. After introduction of the affiliate program in 2000, its success quickly grew to 30% of RegNow's overall business revenue. At the end of 2003, the RegNow platform was running roughly 6,000 active clients (vendors and their affiliates) and today is known as OneNetwork.

Jason Foodman, Co-Founder & SVP Corporate Development

Jason Foodman, Co-Founder + SVP Corporate DevelopmentJason is a highly-accomplished software entrepreneur, having founded numerous software and e-commerce firms including SwiftCD®, Trexar Technologies (Sold to Allume, then called "Aladdin Systems," now Smith Micro), MacRadio, Rebate Delivery, and others. Jason has been in the software and e-commerce industries for over 20 years, and has been an early investor and advisor to various tech start-ups, including NextUp, RegSoft®, PetDoc, and BroadTexter.

As Founder and CEO of SwiftCD between 1999-2008, Jason introduced the notion of Backup CDs to the mainstream software industry before selling the company. He built SwiftCD into the largest Backup CD service in the software industry with over 2,500 software clients.

Jason has filed numerous patents, published various articles on software e-commerce, and has been featured in numerous publications, including Fortune, Entrepreneur Magazine and Newsweek. He received a BS in Computer Science from Appalachian State as well as an MS in Computer Science from the University Of North Carolina. In his free time, Jason is an avid boater and 50-ton Master Coast Guard Captain.

Dan Engel, Co-Founder & Board Member

Dan Engel, Co-Founder + SVP Marketing, FastSpringDan currently serves on FastSpring's Board of Directors. Prior to co-founding FastSpring in 2005, he was with Google™, where he led online consumer acquisition for Google's multi-billion dollar products, AdSense™ and AdWords™. Before Google, Dan was VP of Market Development at Picasa™, a digital photo software company acquired by Google in 2004. Prior to Picasa, Dan marketed GoToMyPC® and GoToMeeting® software and was an Entrepreneur-in-Residence at Idealab. Dan graduated from Tulane University with a BS in Management and a concentration in Finance.

RegNow® and RegSoft® are registered trademarks of Digital River, Inc. Google™, Picasa™, AdSense™ and Adwords™ are registered trademarks of Google, Inc. GoToMyPC® and GoToMeeting® are registered trademarks of Citrix Online. SwiftCD is a registered trademark of DigitalSwift Corp. Deloitte® and Technology Fast 500™ are registered trademark of Deloitte & Touche LLP. Nyko® is a registered trademark of Nyko Technologies, Inc. Qualcomm® is a registered trademark of Qualcomm, Inc.

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