Career Opportunities at FastSpring
Overview
FastSpring is an Equal Employment Opportunity (EEO) employer and offers a challenging and supportive work environment, competitive salaries, and opportunities for professional growth.
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To apply for a position at FastSpring, send a cover letter in the body of your email, job title in subject header and resume attachment to:
Current Opportunities
Job Title
Seattle Area Applicants Only
Job Description
FastSpring seeks to hire an entry level Java web application developer for the Issaquah, Washington area. You will play a key role in building and shaping the functionality of web-based stores used worldwide, and the back office user interface which manages them. Our team believes in iterative development, short release cycles, raising the bar on usability and performance, and making great software on the web.
Skills
- Startup Mentality: Self-driven and able to quickly move in and out of multiple roles with ease
- Technology: Solid mastery of Java EE, JPA, CSS, xhtml, JavaScript, Unix-based environments, and web browser debugging tools
- Communication: Excellent communication skills, written and verbal — willingness to brainstorm, collaborate, and learn
- Craftsmanship: Attention to detail, both visible and "behind the scenes" — the eye to know clean, intuitive interfaces and the code that drives them
Job Title
Customer Support Representative
Job Description
Support customers purchasing software and services online, helping with questions/problems related to purchase process and delivery of products. Support requires proactive professional willing and able to provide quick, detailed responses to all inquiries.
Responsibilities
- Answering customer support inquiries related to order process
- Track frequent support issues and help escalate those common problems to improve order process
- Perform and complete other customer-related support tasks
- Ability to expand responsibilities to include vendor-related support issues, such as store setup, ticket response and tracking, answers to technical and feature inquiries
Requirements
- Excellent written and oral communications skills
- Strong customer service skills
- Knowledge of Internet protocols, Microsoft Windows and Macintosh OS X operating systems
- Professional attitude and goal-oriented work ethic
- Call Center or customer services/technical support experience a plus
- Web-standards CSS, html skills a plus
Apply Today
To apply for a position at FastSpring, send a cover letter in the body of your email, job title in subject header and resume attachment to:
