Category Archives: Marketing Tactics

Some Downsides to the Mac App Store (MAS)

“For developers, however, there are quite a few cons to the Mac App Store, when compared to selling on our own. To rattle off a few of these, there appear to be no trials, no paid upgrades, no access to customer information, no coupons, and no ability to ship updates outside of the store. As [...]

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FastSpring Adds Newsletter Signup for Integrated Email Campaign Management

Are you looking to easily add a new customer to your newsletter subscriber list right at the point of sale? FastSpring recently integrated MailChimp email list sign up functionality to do just that. This was a request we were seeing from our customers, and we responded. When your customers order through FastSpring, they have the [...]

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Surveying the Landscape of Customer Acquisition

In an interesting report on customer acquisition for software, Trialpay, a system for ad-funded alternative payments, has revealed some trends that are worthy to keep in mind when assessing your current marketing strategies—and perhaps adding some to your repertoire that haven’t occurred to you yet. The report, entitled “2010 Report: Best Practices for Acquiring Software [...]

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Marketing Idea – Taking a Buck Off: The Neverending Coupon

We found the following story from one of our clients amusing but also quite instructive in terms of marketing savvy. Basically, this vendor was exploring the discount coupon functionality in SpringBoard and decided to hop over to a popular 3rd party coupon aggregator, RetailMeNot.com, to see what the state of affairs was there. They found [...]

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FastSpring to Attend SIC

If you’re planning on being at the 20th annual Software Industry Conference (SIC), held July 15-17 in Dallas, get in touch with us, as FastSpring will be attending and would be thrilled to meet up with you. We’re excited about SIC 2010, as it brings out some great software developers and covers various topics related [...]

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Twitter Acquires Tweetie

Just as sales of Tweetie spread like wildfire—as Loren Brichter explained over a year ago in his guest teaching appearance at Stanford’s iPhone Application Programming class—so the news of Tweetie maker atebits‘ acquisition by Twitter has spread recently across the twitterverse and the net in general. The popular iPhone app is set to be renamed [...]

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An Affiliate Program Experience

Recently a software publisher asked some questions about affiliate programs on a forum. He’s had an affiliate program for about 6 months and is disappointed in the results. He’s using a small affiliate program tied to an e-commerce service, as opposed to using one of the large 3rd party affiliate networks which hosts affiliate programs [...]

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Learn More About Utilizing Basic Coupons

I’m Shawn from the FastSpring Support Team. In an effort to help you to more fully utilize the breadth of features contained in the SpringBoard e-commerce platform, I’d like to talk a little about some basic couponing… Sales drive sales.  And what better way to have a sale then the good old coupon?  Coupons have [...]

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Engaging Your Customers Through Social Media

Steven here from FastSpring Support. I thought I’d talk today a little about social media and how to best put it to work for you… As a distributor of digital goods you probably feel you should tap into as many social media outlets as you can handle.  You feel as if limiting your social network [...]

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Introducing Mail-In Rebate Promotions For FastSpring Vendors

Did you know rebate checks in 2008 totaled over $6 billion?  It’s a hugely successful and popular merchandising tool.  We just released a new feature for online vendors that increases profits by offering a mail-in rebate to your customers instead of a coupon. This is the first online-based rebate service of its kind, and it [...]

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Pay-Per-Click Search Via YouTube

You can now bid on keywords for YouTube videos on a pay-per-click basis.  For example, if you upload a video to YouTube that promotes your software or other type of product, you can drive traffic to your video and generate clicks and sales through your website.  Why is this worthwhile?  In addition to potential new [...]

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Paid Search Marketing Tips For Software Vendors

The following was authored by Terry Whalen from CPC Search, a pay-per-click (PPC) search agency offering PPC management services to its clients, some of whom are software vendors. CPC Search is a partner of FastSpring’s, and I help advise their company on certain strategic initiatives from time to time.  Thanks for sharing your insights with [...]

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How To Use Twitter To Effectively Market Your Software Application

The following was authored by Nico Westerdale from BitsDuJour, the website that brings you exclusive 24-hour discount deals on some valuable software applications.  Thanks, Nico. You’ve worked hard to perfect your application – it represents the end result of hours of planning, coding, debugging, and polishing. Now that it’s done, you need to get the [...]

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Best Practices For Using “Buy Now” Buttons

For “buy now” buttons, it’s helpful for the button to be a bright color (e.g. red), to be large enough on the page to be highly visible, ideally to be located above the fold.  When possible, it’s wise to have a purchase link on every page of your site (this link could just be in [...]

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How Should You Price OEM Bundle Deals?

If it’s indeed the typical software/hardware bundling arrangement, you’ll likely be expected to accept a per unit fee ranging anywhere from $.10-$1.00 per unit bundled, depending on the OEM partner, the anticipated unit volume, etc. Assuming that’s the range you’re presented with, you’ll want to ask the OEM partner to justify that kind of rate [...]

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Is It OK To Not Own The .Com For Your Name?

Personally, I would only go with a .com. If it’s not an option, I’d go with a different domain. With that said, I have had a software firm that only has a .net (we didn’t obtain a .com for Picasa.net until right before we sold Picasa to Google) and it did fine, but a certain [...]

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What Day Is The Best Day To Send Email Messages To Customers?

In my experience, Tuesday through Thursday is best, with Tuesday/Wednesday being better than Thursday.  On Mondays, people’s inboxes are too full from the weekend and they’re overwhelmed with email, they need to dig into work, etc.  Fridays, people are thinking about the weekend. However, it also can depend on the email content.  If you’re marketing [...]

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Magazine Covermount CD Software Bundles

Recently a consumer software publisher said they were approached by a big German PC magazine requesting to feature the software product on the PC magazine’s covermount CD. The magazine asked to bundle a fully functional version of the software product. No compensation was offered. What should the software company do? It certainly wouldn’t hurt to [...]

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How A Pretty Face Can Push Visitors Away

Here’s an interesting tidbit from Grokdotcom related to using images of people on websites and on products. See article

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