A BIT ABOUT OURSELVES

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The FastSpring Story

FastSpring was founded in 2005 as a partnership of industry veterans with over 40 years experience in the e-commerce software industry, with a vision of bypassing legacy systems, addressing e-commerce customer dissatisfaction and building a robust e-commerce engine with the latest database, transactional and marketing technologies.

Members of the FastSpring team pioneered key segments of previous-generation e-commerce systems, and joined forces to build the next generation system—FastSpring.

FastSpring serves thousands of clients worldwide. A leading e-commerce service for the general software industry, FastSpring is also the number one e-commerce service for Mac software publishers.

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Our Mission

FastSpring powers the digital economy through innovative commerce solutions that connect people globally in a trusted network of trading partners.

FastSpring Values

Innovation:
We strive to be on the forefront of commerce technology and, in all aspects of the organization: eagerly seek to solve problems, face challenges with a positive attitude, take smart risks to test hypotheses, and support colleagues in innovation process.

Integrity:
We pride ourselves on being honest, ethical and sincere in all of our actions. We lead by example and seek to do the right thing for customers and the company. We display judgment and make good decisions, based on the information that we have available.

Inclusivity:
We care about the success of FastSpring and our customers, celebrate team-members' achievements, and inspire trust from internal and external stakeholders. We strive to communicate openly and effectively in order to build productive, long-term relationships with customers and colleagues.

RECENT AWARDS & RECOGNITION

FastSpring has been recognized by the Codie Awards and the Stevie Awards two years in a row for its superior product offering and outstanding customer service. The Codie Awards named FastSpring a Finalist in the category of Best Subscription Management Solution. In 2015, Fastspring received its third consecutive Stevie Award for Customer Service Department of the Year for companies in the Computer Services & Software category.

EXECUTIVE TEAM

CHRIS LUECK

CEO
 

Prior to joining FastSpring, Chris co-founded Pylon Capital, an investment fund focused on software and tech-enabled companies. Chris previously managed product development for Nyko Technologies, a developer of peripherals for the digital lifestyle. Before Nyko, he was a product engineer at Qualcomm, where he worked on the world’s first commercial 3G chip. Chris holds a BS in Electrical Engineering from the University of Virginia, and an MBA with honors from the University of Southern California.

BEN KNOLL

CFO
 

Prior to joining FastSpring, Ben served as the Chief Financial Officer of Data Fusion Technologies, a software developer and professional services provider to the large and mid-sized legal market, where he led all aspects of the company’s finance and administrative functions. Previously in his career, Ben led various merger and acquisition, divestiture and partnership initiatives at Sequential Capital Partners, León, Mayer & Co., The Dun & Bradstreet Corporation, and RSM EquiCo. Ben holds a BS in Economics with concentrations in Finance and Management from the Wharton School of the University of Pennsylvania.

MIKE VENTRELLA

SVP Worldwide Sales

Mike brings a wealth of technology and SaaS/software sales expertise to FastSpring after nearly 20 years in the embedded computing and enterprise software markets. Prior to joining FastSpring, he was the VP of Sales at ReadSoft (acquired by LexMark) and the SVP of Sales and General Manager at Enea AB. He’s also held various roles for such companies as WindRiver Systems (Intel), VMIC (GE), and Harris Corporation. Mike holds a BS in Electrical Engineering from Clarkson University and attended the Professional MBA program at the University of Rochester’s William E. Simon School of Business.

MICHAEL SMITH

Chief Technology Officer
 

Prior to joining FastSpring, Michael was Chief Technology Officer at Verisk Analytics where he was responsible for transforming the risk management ecosystem via improvements in data management, predictive analytics and advanced simulation. Michael also was Chief Technology Officer/Chief Architect at Interthinx, where he managed the design and deployment of hosted software services for automated fraud and compliance analysis, loan file reviews, as well as systems for analyzing and forecasting consumer loan portfolios. In addition he was Chief Software Architect for Strategic Analytics, where Michael developed patented technologies in non-linear time series decomposition and scenario-based forecasting for retail lending.

MICHELE JOHANNES

Customer Success Director

Michele entered into the e-commerce industry fourteen years ago when she started working with eSellerate and MindVision Software. Those companies were acquired by DigitalRiver and she continued to work in the SMB division overseeing support and business development as Associate Director. Prior to being involved in e-commerce she worked at the MacHealth division of WebMD, working closely with the software development team, marketing, and support to promote multiple applications for the healthcare industry. Michele holds a BA and a Management Development Certification from the University of Nebraska and an MA from Doane College.

Scott Halstead

SVP Business Development & Marketing  

Scott comes to FastSpring with a background in Consulting, Technology, Product, and Entrepreneurship both in the United States and overseas. Prior to joining FastSpring, Scott served as VP of Commerce & Payments at LivingSocial where he was responsible for defining and delivering new merchant-facing product offerings. Prior to that, Scott was a partner at Accenture where he had many roles, culminating in leading the IT Strategy & Transformation practices in Tokyo and Singapore. Scott holds a B.S. in Mathematics from Carnegie-Mellon University and an M.S. in Management from the MIT Sloan School.

CHRISTINA O'TOOLE

Director of Marketing
 

Christina comes to FastSpring with twenty years marketing experience and a diverse background that includes publishing and higher education. She is responsible for all marketing and communication, including strategic planning, creative direction, analysis, and management of day-to-day operations. Prior to FastSpring, Christina was Director of Marketing at UC Santa Barbara for thirteen years, in charge of international and domestic outreach. Christina holds a BA from the University of California, Santa Barbara and certificates in Web Development, Meeting & Event Planning, and Analytics.

BRIAN HOWARD

Director of Finance
 

Brian entered the e-commerce industry as Controller of FastSpring. Prior to FastSpring, he worked as Regional Director of Financial Operations, overseeing financial operations for 16 divisions of a public transportation company. He also worked as a Senior Auditor for a CPA firm in Santa Barbara, California. Brian holds a Master’s Degree in Applied Economics and Finance from University of California, Santa Cruz and is also a licensed CPA in the state of California.

KEN WHITE

Co-Founder
Customer Service Guru

Ken is a Computer/Electrical Engineer from North Carolina State University who has created several successful consumer software products including the first Internet Radio Application, EarthTuner and creator of TextAloud, a still popular Text To Speech application.  Ken’s ecommerce experience includes early development, BizDev, and Customer Support at RegSoft and Digital River before founding FastSpring.

Ken’s free time is dominated by two teenagers, the lifelong quest to remain a terrible golfer, and constantly being killed by random kids on Call of Duty Xbox.


CAREERS

Want to work for a company where you can have a genuine impact, be passionate about what you do, and work with a great team of people? At FastSpring, we work hard while keeping a fun, collaborative, and casual atmosphere. Headquartered in downtown Santa Barbara, our offices are just steps away from great restaurants, shops and the beach. If you're highly driven and want to work at an exciting, fast-growing e-commerce software startup, consider joining the FastSpring team. We offer a dynamic work environment, competitive compensation, growth opportunities, benefits, and more for the right candidate.